Ukrainian procedures: damage reports, eRecovery and a separate RD4U claim

If you reported destruction before the Law took effect

Article 15(3)(1)–(2) of Law No. 2923-IX treats specified destruction reports filed by Ukrainian citizens in the Register of Damaged and Destroyed Property before the Law took effect as compensation applications. The rule covers the listed apartments and other residential premises, private, garden and country houses, and the specified unfinished construction projects and their components. Applicants must supply the additional information and documents under Article 4(6)–(7). If you have such an earlier report, check its status with the commission and provide the required supplements; do not assume a new application is always necessary. This does not cover every damage report or replace an RD4U claim. ^{[3] [10]}

Start with the relevant service

• If no damage or destruction report has been filed, submit one through the Diia app or portal, or through a CNAP administrative service centre or notary. A property missing from the DRRP can be entered manually for this report. A separate compensation application is normally needed afterwards; specified earlier destruction reports follow the transitional rule explained above. ^{[15] [3]}
• Check the ownership entry in the State Register of Rights to Immovable Property (DRRP). For eRecovery, registration of title is a separate issue from reporting damage; ask the competent state registrar, CNAP or notary to correct an inaccurate record. ^{[4] [5] [13]}
• For damaged housing, choose funding for future repairs or reimbursement of repairs already completed. Future-repair funding uses a special eRecovery account; the Order specifies a current account for completed-repair reimbursement. The conditions of these options differ. ^[4]
• For destroyed housing, choose a housing certificate or, for an owner rebuilding a destroyed private house who meets the conditions, construction funding. The official service currently also offers certificate applications through CNAP; applications for rebuilding cash payments are through the Diia app. Order No. 600 separately governs paper applications involving representatives. ^{[5] [14]}
• Keep the application number, commission requests, inspection records, decision and details of money actually received. A certificate decision is followed by reservation of funds and completion of the purchase; the decision itself does not mean that money has been transferred. ^{[4] [5] [14]}

Applicants and territorial limits

For private housing, Law No. 2923-IX identifies recipients among Ukrainian citizens, including owners, specified investors, cooperative members and heirs. It is not a general payment to every resident. Separate rules govern legal representatives of children and persons lacking legal capacity; the cases specified in Order No. 381 use paper applications. The Law also excludes specified sanctioned persons, people convicted of crimes against the foundations of national security, and the relevant heirs in respect of that property. ^{[3] [4] [5]}

Law No. 2923-IX excludes property already in temporarily occupied territory on 24 February 2022 from this compensation mechanism. For repair funding under Order No. 381, the property must also be outside listed areas of active hostilities or temporary occupation without an end date as at the application date. Destroyed-housing conditions and inspection access differ. These restrictions must not be imported into RD4U categories A3.1 or A3.6. ^{[3] [4] [5] [6] [1] [2]}

Co-owners, repairs and inspection

For damaged housing under Order No. 381, one co-owner may apply and must provide confirmation that the others were informed. Consent is given where possible; absent consent without an objection does not prevent a compensation decision under this rule. A co-owner or representative specified in the Order may, however, lodge a written objection in any format with the commission within 15 calendar days from the other co-owner’s application. If there is such an objection, the commission refuses compensation; the dispute is resolved by agreement or in court. RD4U A3.1 is different: each co-owner claims their own share without needing the others’ consent. ^{[4] [13]}

For reimbursement of completed repairs, the original damage must first be established. Under paragraph 10-1 of Order No. 381, the commission determines its extent using the applicant’s report with photographs and/or a commission inspection record or technical inspection report. If the materials specified there establishing the fact and extent of the original damage are absent, completed-repair reimbursement is refused. Additional explanations and documents from the applicant about the repair work are voluntary: the commission cannot demand them or refuse solely because they were not supplied. Works and materials already covered by the monetary or material assistance specified in the Order are not reimbursed again. RD4U allowing an A3.1 claim without a valuation or damage documents does not remove these Ukrainian requirements. ^{[4] [1]}

If a normal inspection of destroyed housing is impossible, contact the local council executive body or military administration organising inspections. Resolution No. 815 permits remote inspection under specified conditions in areas of possible or active hostilities, but its special rules expressly exclude temporarily occupied territories. If inspection is impossible for safety reasons, paragraph 15 of Order No. 600 allows the commission to suspend consideration of the application. Do not return to danger for photographs; ask the competent body which existing materials can be used. ^{[6] [5]}

How to object to a commission decision

For damaged housing, paragraph 25(2) of Order No. 381 requires objections to a commission decision, including refusal or the amount, to be filed with the competent authority within five working days from receipt of notice of the decision. At the applicant’s request, the deadline may be extended by a further five working days. Objections and complaints under paragraph 25 are filed on paper through CNAP, a social-protection body or a notary. Attach an explanation and available supporting material, and retain proof of filing. ^[4]

Destroyed housing follows a different rule: under paragraph 17-1(2) of Order No. 600, objections to the commission’s decision, including refusal or the amount, go to the competent authority within five calendar days from adoption of the decision, rather than receipt of notice. At the applicant’s request, the deadline may be extended by five working days. They may be filed through a CNAP administrator or directly with the commission or competent authority: by email with a qualified electronic signature, or on paper by post or in person. Because the clock starts differently, establish the decision date promptly. ^[5]

Both Orders allow five working days to object to an inspection record, counted from inspection or, if inspection preceded the application, from the application; the objection goes to the commission. A complaint about another commission decision, act or omission goes to the competent authority within five working days of the decision or act, or the deadline when it should have occurred. The competent authority’s decision may be challenged in court. These short administrative periods are not court-filing deadlines or an RD4U procedure. ^{[4] [5]}

Ukrainian payments and an international claim

Receiving eRecovery does not by itself prevent an A3.1 claim, but the form requires amounts assessed and received. For destroyed-housing compensation, Article 8(18) of Law No. 2923-IX provides for an agreement assigning the claim against the Russian Federation to the State or territorial community to the extent of compensation received. This is not a general waiver of all other damage claims or a promise of a second payment for the same loss. Keep the decision, agreement and payment records. ^{[1] [9] [3]}

Order No. 600 specifies that the application joins the recipient to the assignment agreement, while the claim itself transfers when funds are credited to the recipient’s or home seller’s account. After the compensation decision for the destroyed property has been approved, termination of ownership of that property must be registered before construction funds are paid or the certificate-funded purchase is notarised. These are separate Ukrainian procedural steps; recording an RD4U claim does not itself assign the claim or terminate ownership. ^{[5] [10]}

Other Ukrainian mechanisms have their own dates

Resolution No. 450 on recording information about affected persons has been in force since 19 April 2025. The procedure sets an initial phase of implementation and adding records during 2025, followed by a second phase from 1 January 2026; electronic access and data-entry routes depend on technical availability. Recording does not itself award a payment. Law No. 4067-IX on persons affected by sexual violence related to armed aggression is already in force, but Resolution No. 811 governing the relevant procedure enters into force only on 27 September 2026. As at 16 September it must not be described as an operative application or payment channel; this does not remove other available support. For the separate support route, see “Personal injury, violence and forcible transfer”. ^{[12] [7] [11]}